Privacy Policy

Best Video Studio is Dedicated to Your Privacy

Best Video Studio is dedicated to maintaining and protecting your privacy. This includes the privacy of both your information and your home videos and photos. By using our service, you agree to the terms of this Privacy Policy. This Policy explains what personally identifiable information ("Personal Information") we collect and how we use the information so we can continue to provide outstanding service to you.

If you feel that Best Video Studio is not abiding by this privacy policy, please contact us in writing at support@BestVideoStudio.com. We will do our best to resolve your inquiry.

Protecting the Privacy of Your Personal Information

When you sign up with Best Video Studio, you establish a password-protected personal account for for using all our services. In order to establish your Best Video Studio account, we will need your name, e-mail address and password.

The password will allow you access to your private, personal account; as such, it needs to be as secure as possible. A good password includes seemingly random letters and numbers, and isn’t obvious (such as names of a pet, child or spouse).

You can update your account information and change your password at any time. You will find this at “Personal Profile” on your personal My Account home page. If you have forgotten your password, you can set a new one by contacting our Customer Service team.

When you order Best Video Studio Movies, or other paid products or services, we will need the shipping address, billing name and address, as well as the credit card number and expiration date.

Testimonials are used to show the benefits of certain products and services that Best Video Studio offers its customers. All testimonials in which Personal Information is included are always consented to prior to posting.

Any contact with our Customer Service team or communication from you, such as e-mails, may be recorded to help us provide better service.

Best Video Studio keeps the Personal Information you provide on servers that are protected against intrusion or unauthorized access by firewalls and other technological means. The servers are located in physically secure facilities, and only Best Video Studio employees and agents are given access to the information on a need-to-know basis.

Protecting the Privacy of Your home videos & Photos

Best Video Studio will never make your photos or Video publicly accessible, except by your explicit action, or as otherwise noted in this policy.

Best Video Studio may outsource certain products or services to third parties. In connection with this outsourcing, Best Video Studio may digitize, forward copies of and/or stream home videos, photos, and other items submitted by you to such authorized third parties.

In order to provide quality products, the Best Video Studio employees, along with those Best Video Studio' authorized agents and independent contractors, fulfilling your order or providing Customer Support to you may see your home videos and photos.

Best Video Studio holds home videos and photos for at least one (1) week after an order is complete and then Best Video Studio removes them from our data storage. If you accidentally delete your home videos and/or photos or change your mind after deleting them, you’ll have one (1) week to recover them by contacting our Customer Service team. We’ll restore all of the home videos and photos you’ve deleted, if they are available, and send you a confirmation e-mail.

Protecting the Privacy of Children

Our Web site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. Please do not register at Best Video Studio if you are under the age of 13.

Keeping You Informed Through e-Mail & Mail

As an Best Video Studio member, we will notify you via e-mail or through the mail about new features, products and promotions. You may unsubscribe to these notification services through your account profile on the Best Video Studio Web site. Simply go to the My Account home page, and click on "Personal Profile", then unselect one or more of the notification options or contact our Customer Service team.

From time to time, we may send you service announcement updates with important information about Best Video Studio. Service announcements may contain information vital to your account, so members may not unsubscribe from service announcements.

Improving Your Site Experience with Technology such as Cookies

Cookies are small data files stored by your Web browser on your computer’s hard drive. Cookies enable you to use our site and services. Best Video Studio never saves personal information, such as your password or your credit card number, on cookies. You may modify your browser preference to provide you with choices relating to cookies. If you choose to reject all cookies, you may not be able to access the Best Video Studio service.

We may also use other technologies such as clear gifs, pixel tags, and scanning navigational data to collect anonymous information about our users in order to help us deliver better service and user experience. Anonymous information could include the Web site you were on before coming to Best Video Studio, IP addresses, or areas of site being clicked on most frequently.

At times, we may combine information collected from our site and other information you shared with us to customize our service to you and improve your experience. For example, we may recommend products or offers you may be interested in based on what you have liked in the past, or remind you that you have an "active" shopping cart waiting for you.

Abiding by the Law

Best Video Studio may, to the extent required by law, disclose Personal Information to law enforcement and regulatory authorities, even though you might have requested that we don't share your information.

Changes and Notification

We reserve the right to modify our privacy policy at any time. If our privacy policy changes, the revised policy will be posted on this site and we will change the “updated” date on this page to reflect the date of the modification. Please check back periodically. You will be notified via e-mail and/or prominent notice on our Web site for 30 days of any material change in our privacy policy or of other changes to the policy at Best Video Studio' discretion.

We will notify you via e-mail and/or prominent notice on our Web site for 30 days before transferring your Personal Information to a new entity as part of a merger, acquisition, reorganization or sale of some or all of our assets if the new entity's treatment of your Personal Information will materially differ from the treatment described in this policy.

Contact Us

Best Video Studio will do its utmost to keep all your information up to date when you provide it to us, and to guard your privacy by continuously evaluating the enforcement and nature of our policies.

If any of your Personal Information changes or you identify a mistake in our records, please use the “Personal Profile” page on the Best Video Studio website, or contact us and we will update your data right away.

Please contact us to communicate any questions or concerns.

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